Privacy Policy:
We are committed to maintaining your confidence and trust, and
accordingly we maintain the following privacy policy to protect personal
information you provide online.
It is
Cell
Phone Accessory Store policy that personal
information, such as your name, physical address, e-mail address,
credit card information, and your telephone number, are private and
confidential. The information is stored in a secure location, and
will not be viewed or accessed by anyone other than our own staff. Our
staff uses this information solely for use with your current orders
(i.e., sending confirmation emails, calling you to verify billing and/or
shipping information.)
Personal information will not be released to third parties
except to further the purpose for which you provide the information,
such as sending your complaint to our supplier for action, or if release
is required by law or is pertinent to judicial or governmental
investigations or proceedings. There are no other circumstances under
which we will provide or sell personal information to third parties.
Return Policy:
If for any reason you are not satisfied with the product purchased
from us, just return it within 30 days of the original receipt of the
order (Shipping & handling is non-refundable). We'll gladly
provide a refund, credit, or exchange for the cost of the product.
Note however, when returning a product, we require you to wrap it
securely the package for its value. We do not accept returns on
product(s) that have been abused, altered or used in manners for which
they were not intended. The product(s) must be returned in new,
resalable condition. All accompanying materials must be included in the
original package. Packaging materials must not be torn or damaged or it
might void all warranties on the product(s). All manuals and warranty
registration cards must be UNMARKED.
All the Software products WILL NOT ACCEPT any returns or
refund when the original packing has been opened.
All the programming of Motorola StarTAC Clip-on Organizer MUST
be reset back to factory default.
Simply complete the
Return Merchandize Authorization form and let us know the return
reason. Failure to include these may result in us refusing the package,
and you being charged for shipping both ways, and not receiving your
refund / replacement.
We do reserve the right through to charge a return percentage (up to
20%) restocking fee for product(s) that are failed to include the
original package or held more than 30 days of the original receipt of
the order.
Warranty:
All OEM original products are to be handled by their respective
manufacturers. You can find their web address on the backs of their
packaging.
All after-market products are covered by a six (6) month warranty of
the original date of purchase. If the product becomes defective at any
time during the first 6 months after your original purchase date, we
will ship you a replacement. Simply complete the
Return Merchandize Authorization form and let us know the return
reason. Failure to include these may result in us refusing the package,
and you being charged for shipping both ways, and not receiving your
exchange or replacement.
We are very confident that all of our customers will be satisfied in
all areas of our business - speed, accurateness, price, and especially
with our customer service.